Welcome to ThreeWishes Store, where we celebrate every curve with confidence and empowerment! We’ve compiled answers to common questions to make your shopping experience as seamless and joyful as our curve-celebrating designs. If you don’t find what you’re looking for, our customer care team is always here to help.
Product Questions
What types of products do you offer?
We specialize in plus-size lingerie, swimwear, and costumes designed to celebrate your unique curves. Our collections include everyday luxury and special occasion pieces, all crafted to empower and boost your confidence.
Do you offer True Fit Guarantee?
Yes! We stand behind our True Fit Guarantee to ensure every piece fits perfectly and makes you feel fabulous. If an item doesn’t meet your expectations, you can initiate a return within 15 days of receipt.
Are your products suitable for special occasions?
Absolutely! Our Plus Holiday and Plus Costumes collections are perfect for events and celebrations, offering stylish options that highlight your beauty and confidence.
Delivery and Shipping
What are your shipping options?
We offer two shipping methods: Standard Shipping for $12.95 via DHL or FedEx (delivery in 10-15 days after shipping), and Free Shipping on orders over $50 via EMS (delivery in 15-25 days after shipping). Processing takes 1-2 business days for all orders.
Do you ship internationally?
We ship globally to celebrate curves everywhere! However, we currently cannot deliver to Asia and select remote areas. If you’re unsure about your location, contact us at [email protected] for assistance.
How can I track my order?
Once your order ships, we’ll send a tracking number to your email. You can use it to follow your package’s journey with our trusted carriers like DHL, FedEx, or EMS.
Where do you ship from?
All orders begin their journey from our headquarters at 153 Atlantic Avenue, Salisbury, US 01952, where we handpick and quality-check each item before shipping.
Returns and Exchanges
What is your return policy?
You have 15 days from the date you receive your items to initiate a return. We’re committed to your satisfaction, so if something isn’t right, we’ll help you through the process to ensure your confidence every step of the way.
How do I start a return?
To initiate a return, please contact our customer care team at [email protected] with your order details. We’ll guide you through the steps to return items that don’t fit or meet your expectations.
Payment and Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient payments, ensuring your shopping experience is smooth and worry-free.
Is my payment information secure?
Yes, we use trusted payment processors to keep your data safe. Your privacy and security are our top priorities, so you can shop with confidence.
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account allows you to track orders, save favorites, and enjoy a faster shopping experience in the future.
General Inquiries
How can I contact customer service?
We’re here to help! Email us at [email protected] with any questions about orders, delivery, or products. We’re dedicated to supporting your journey to self-love and empowerment.
What is your mission?
At ThreeWishes, we’re not just delivering lingerie—we’re delivering confidence, empowerment, and the celebration of your beautiful curves. Thank you for trusting us with your journey to unapologetic self-love!
Still have questions? Reach out to us at [email protected]. We’re always ready to assist you!